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Shipping Policy

Order Processing
All orders are processed within 1–3 business days after payment is received. Orders placed on weekends or public holidays will be processed on the next working day.

Shipping Duration
We deliver across Singapore using trusted courier partners such as Ninja Van, DHL, J&T or PosLaju.

Singapore: Estimated delivery within 3–5 working days
Delivery times may vary depending on courier performance and destination.

Shipping Fees

Cash on Delivery (COD) rate shipping: SGD10 per order
Free shipping for online payment purchase.

Order Tracking
Once your order has been shipped, you will receive an email or WhatsApp message with your tracking number and courier details.

Delivery Issues
If your package is lost, delayed, or arrives damaged, please contact us within 7 days of receiving your order at support@greenly.my with your order number and details.
We will assist you promptly to resolve the issue.

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Disclaimer:
Products sold by Pokok.co are natural and organic soil enhancers, designed to improve plant health and soil quality. They are not chemical fertilizers or pesticides and are not intended for human or animal consumption. Results depend on soil condition, climate, and proper application. Always follow the usage instructions provided.

© 2026 Greenly Ventures. All rights reserved.

Greenly Ventures (202503104909)
Persiaran Sepang, Cyber 11, 63000 Cyberjaya, Selangor, Malaysia

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